● ELEVATED HOSPITALITY ON A PRECISION INSTRUMENT · 24/7 SECRET SHOPPER

Quiet day, or a broken phone line?

Our test patient calls your main line, fills out your consultation and consent form, and DMs you every hour, texting your front desk lead the moment something fails to reach your CRM.

Nextech check.form("Consult & Consent") → CRM lead verified ✓ 180ms
● LIVE PATIENT PATH DIAGRAM (FIT FULL VIEW · 671 / 672 CHECKS OPEN)
Patient Search Google · Instagram Ad EST. SURGICAL VALUE $18,500 Consult hourly test LABELED TEST front.door.walk Consult & Consent Form ✓ Consent checked & reaches Nextech ✓ All Good · 1.1s handoff Phone & Call Tree ✓ Weave / RingCentral ring test ✓ All Good · Answered <2 rings SMS IG DM, Text & CRM Email ✓ HighLevel / Podium + reply SPF ✓ All Good · 14s reply Verified ✓ Front Desk
✓ LIVE FRONT-OF-HOUSE STATUS · LAST CHECKED 4 MIN AGO
Every door open: Mobile consultation & consent form delivered to Nextech in 1.1s, phone line answered in 1.8s, and CRM subdomain email passing SPF & DMARC.
✓ 671 / 672 Checks Open
▲ Consent Form Drop Nextech timeout 8.2s ▲ IVR Loop No front desk ring ◉ CRM Subdomain reply SPF / DMARC drift ✓ Front Desk Texted Caught 2:14 · Fixed 2:41 Auto-loop 1 / 6
03 · WHAT A CATCH LOOKS LIKE

Your agency built a beautiful front door. We make sure it opens, every hour.

When a routine plugin update breaks your mobile consultation and consent form, or when a GoHighLevel subdomain email is missing its SPF record and silently lands in spam, nobody gets an error message. We catch the broken handoff in minutes and text your coordinator in plain English.

Real Surgical Impact: Catching a broken 8.2s Nextech consent form timeout at 2:14 PM and fixing it by 2:41 PM protects $15,000 to $25,000 in surgical consultation value from walking away silently.
04 · MULTI-SYSTEM VERIFICATION & ZERO PHI

Verify every step from Google ad to your coordinator’s screen.

Before your front desk opens at 8:00 AM, Practice SRE confirms your landing page speed, SSL certificate, click-to-call number consistency, CRM subdomain email alignment, and lead delivery into Nextech, PatientNow, Boulevard, Zenoti, HighLevel, Weave, Podium, or RingCentral.

Discreet by Design: Test traffic is clearly labeled so it never skews your marketing reports. We never read patient messages, and a BAA is available when required.
671/672 Consent Handoff = Nextech (1.1s) Subdomain SPF = reply Verified Front Desk = ✓ All Doors Open Auto-loop 1 / 6
05 · THE 90-DAY EUCALYPTUS DAY RIBBON

Every door opened, 671 of 672 checks this week.

Engineers recognize this status ribbon immediately; practice administrators and surgeons read it at a glance as calm, uninterrupted clinic days.

✓ Eucalyptus (#6E8B74): All doors open ▲ Clay (#B55A3C): 1 catch (Tue 2:14 PM → fixed 2:41 PM)
Click-to-Test Above: Use the “▲ Simulate Catch: Consent & Consult Form Stall” button on the flowchart above to see how a Tuesday 2:14 PM catch alerts the front desk.
06 · SPEAKING YOUR FRONT DESK'S LANGUAGE

Precision engineering, translated for patient coordinators.

Instead of IT Jargon What Your Team Hears
Uptime monitoring “Patients can always reach you”
Synthetic transaction “Our test patient fills out your form every hour”
Integration failure “The form submitted, but the lead never reached Nextech”
MTTR & 99.9% SLA “671 of 672 checks open · Caught 2:14, fixed 2:41”
07 · MAKE SILENCE FEEL LIKE SERVICE

The Weekly Folio: like a five-star hotel turndown service for your practice.

The value of monitoring is invisible when everything works. Every Monday morning at 7:45 AM, Practice Administrators and Surgeon-Owners receive a quietly typeset folio proving every patient door was tested and held open all week.

✓ Designed to be forwarded to your managing partners in 10 seconds.

Weekly Front-Door Folio
Prepared for Practice Administrator & Managing Partner
WEEKLY SUMMARY
✓ 672 CHECKS

“672 checks this week. Every door opened. One catch: Tuesday 2:14 PM, consent form to Nextech delay, resolved 2:41 PM.”

7:45 AM Morning Phone Line & After-Hours Rollover ✓ 168 / 168 open
Mobile Consultation & Consent Form → Nextech Handoff ✓ 167 / 168 (1 caught & fixed)
Instagram DM & Text Auto-Reply (<60s) ✓ 168 / 168 open
CRM Subdomain Email (reply SPF & Dual-DMARC) ✓ 168 / 168 inbox
08 · DISCREET TRUST & COMPLIMENTARY FRONT DOOR CHECK

Discreet by design. Zero fake leads in your CRM.

✓ Test traffic is clearly labeled

Active test-patient checks for paying clients are tagged so they never pollute your CRM revenue reports.

✓ We never read patient messages

We verify that your doors open and our own test messages arrive, never inspecting patient charts or PHI.

✓ BAA available when required

Plain-spoken healthcare safeguards without imaginary “HIPAA certified” sales badges.

Run a Complimentary “Front Door Check” (100% Passive)

ETHICS GUARANTEE: WE NEVER SUBMIT FORMS OR CALL NON-CUSTOMERS

Enter your practice domain to run six passive outside checks in 30 seconds, including GoHighLevel / CRM subdomain email alignment, without ringing your front desk or creating a fake lead.

1. Website Up & Fast ✓ 290ms OK
2. SSL Security Certificate ✓ Valid (248d)
3. Consult & Consent Form Endpoint ✓ Ready (200)
4. Mobile iPhone Layout ✓ No Overlap
5. Click-to-Call Number Match ✓ Matches Listed
6. CRM Subdomain SPF & DMARC ✓ reply + _dmarc OK